Thursday, December 2, 2010

Make sure wireless is working



Which wireless option are you trying to use, built-in Wi-Fi (Xbox 360 S console), or an external wireless adapter?

Built-in Wi-Fi (Xbox 360 S console)

Let's make sure your wireless hardware is working. Here's how:
  1. Go to My Xbox, and then select System Settings.
  2. Select Network Settings.
  3. Select Wireless Network.

    Select Wireless Network
  4. If you are prompted to connect an Xbox 360 Wireless Networking Adapter, then the internal Wi-Fi is not working and the console will need to be repaired. To start the online repair process, go to myservice.xbox.com .


    If prompted to select your wireless network name, enter your wireless password (if required), and then select Test Xbox LIVE Connection. If you receive the same error message, scroll to the bottom of this page and click No.

 
External wireless adapter


Attach your Xbox 360 Wireless Networking Adapter to the back of your console. Here's how:
  1. Snap the plastic tabs on your adapter into the slots on the back of the console.

    Insert the tabs into the slots on the back of the console
If you have a Kinect sensor and an Original Xbox 360 console:

• Use the wireless adapter extension cable included with Kinect to plug the wireless adapter into a USB port on the front of the console.

Wi-Fi adapter attached to back of an Original Xbox 360 console and plugged into front port with USB extension cable
  1. Plug the USB connector into the USB port.

    Plug in the USB connector
  2. Flip up the antennas.

    Flip up the antennas
  3. If a network cable is connected to the back of your console, unplug it.
  4. Check the light on the Xbox 360 Wireless Networking Adapter.

    Xbox 360 Wireless N Networking Adapter 
If you're using the black adapter with two antennas: 
  • Flashing green - The adapter is ready for configuration. Click No at the bottom of this page.
  • Green - The adapter is connected to a wireless network. Run the Xbox Live connection test to see if you can connect to Xbox Live. If you get a different error select No at the bottom of the page and continue with next solution.
  • Red - The adapter is not recognized. Try plugging the adapter into a USB port on the front of the console.
  • No light - The adapter is not receiving power. Unplug the adapter and plug it in again. Still no light? Try plugging the adapter into a USB port on the front of the console. Still no light?Contact Xbox Support 
  • Flashing red - Problem. Contact Xbox Support 

    Xbox 360 Wireless G Networking Adapter 
If you're using the gray adapter with one antenna:
  • Red - The adapter is ready for configuration. Click No at the bottom of the page.
  • Green - The adapter is connected to a wireless network. Run the Xbox Live connection test to see if you can connect to Xbox Live. If you get a different error select No at the bottom of the page and continue with next solution.
  • No light - The adapter is not receiving power. Unplug the adapter and plug it in again. Still no light? Try plugging the adapter into a USB port on the front of the console. Still no light?Contact Xbox Support 
  • Flashing red - Problem. Contact Xbox Support 

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